Terms and Conditions

Václavské náměstí 778/14, 110 00, Praha – Nové Město
Company registration number: 66049342

By purchasing any product on www.flipflap.cz you agree with our Terms and Conditions:

All prices are inclusive of current VAT for Czech Republic. Shipping costs will be added to your order.

Shipping costs
You will be informed about the shipping costs during your purchase.

Shipping countries
We currently ship over Europe only. The shipping to European Union countries has no taxes or any additional costs.

You receive a confirmation e-mail upon completing an order. As soon as your payment gets to our bank account, we dispatch your order. Delivery usually takes 3–7 business days, depending on your location.

Unclaimed packages
Unclaimed packages will be returned to FLIP FLAP. You will be charged for return delivery for any unclaimed packages.

The return period is 14 days from the day the order was delivered. If the returned products are undamaged, clean and complete, we will immediately refund your payment.

Cancelling order
It is possible to cancel your order if it hasn’t been sent yet. Get in touch with us as soon as possible in such situation. If your order has already been sent, you will have to return the products in order to receive a refund. The return delivery fee will not be refunded to you.

All FLIP FLAP products have to be used according to the information on our website and the information you get with your ordered package. The warranty will not apply in case of any physical damage inflicted on a product by misuse or external influence. Please note that all FLIP FLAP products are meant for indoor use only.

All information provided by you is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.